FAQs
FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to contact@gorenzi.com.
Questions? We've got answers
How do I choose the right size?
We recommend checking the Size Guide on each product page before ordering. For the best fit, compare the measurements with a similar item you already own.
Do you offer free shipping?
Yes. Free shipping is available on orders of $79.99 or more where eligible. Available shipping options will be shown at checkout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with your tracking information. You can also visit our Track Order page for the latest updates.
Can I return or exchange an item?
Yes, eligible items may be returned or exchanged in accordance with our Refund Policy. Please review the policy and contact us before sending any item back.
What if I receive a damaged, defective, or incorrect item?
Please contact us at contact@gorenzi.com with your order number and photos of the issue. We'll review it and help arrange an appropriate solution.
